Interaction Center Management and Operations: Make Every Customer Interaction Count

Topics:
CRM
Tags:
Advertising & Promotion,
Customer Relationship Management (CRM),
Enterprise Software,
Interaction,
Marketing,
Software
Source:
SAP

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Overview: At the heart of a company sits at least one interaction center, with agents standing by ready to take care of the customers. Now one can make his or her interaction center a strategic delivery channel for maximizing customer loyalty, reducing costs, and driving revenue with the only fully integrated customer relationship management application: mySAP Customer Relationship Management.

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Format: PDF | Size: 258KB | Date: Aug 2006 | Pages: 4

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