Make Your Customer Interactions More Efficient

Topics:
CRM
Tags:
Call Centers,
Software,
Product Marketing,
Marketing,
It Operations,
Enterprise Software,
Customer Service,
Customer Relationship Management (CRM),
Customer Interaction,
Contact Center,
...
Source:
ZEACOM

Vendor Registration: required

Overview: Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs, changing customer expectations and pressured by competition, small and mid-size companies are investing in key customer service building blocks such as contact centers. Using new generation systems, small and informal contact centers can now deploy contact handling capabilities that until recently only large centers could use. Products such as Zeacom's Q-MasterEX software system for smaller companies, offer powerful capabilities for customer contact management.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF | Size: 165KB | Date: Mar 2005 | Pages: 12

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