Strategies for Winning Recognition: Building a Visible, Viable, and Valuable Documentation Team
- Topics:
- Public Speaking
- Tags:
- Dilbert,
- Management,
- Recognition,
- Society For Technical Communication,
- Strategy,
- Team,
- Team Management
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Overview: Technical communicators are well aware that their skills are often unappreciated by those outside their profession. Dilbert's Tina, the tech writer, is more fact than fiction. Misperceptions of one's role can lead to demoralization in the ranks, lack of initiative, and high turnover. Technical writing teams can improve their standing within their organizations. The purpose of this paper is to share the authors' experiences at Mirant where they have achieved recognition and respect as a vital internal service to the IT department and, increasingly, to the rest of the company.
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Format: PDF | Size: 59KB | Date: May 2003 | Pages: 4
