Developing an Intranet-based Knowledge Management Framework in a Consulting Firm: A Conceptual Model and Its Implementation

Topics:
Employee Handbook
Tags:
Business Intelligence,
Software,
PricewaterhouseCoopers Consulting,
Management,
Knowledge Management,
Knowledge,
Intranet,
Enterprise Software,
Data Management,
Consulting Company,
...
Source:
PricewaterhouseCoopers

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Overview: Management consulting firms are considered typical examples of highly knowledge-intensive companies since they depend heavily on the expertise of their people and the nature of their assignments is knowledge-based. Hence, consulting firms have been in the forefront of thinking about how to manage knowledge However, one of the major knowledge management challenges in any organization is to develop a conceptual model to represent organizational knowledge and to use information technology for its effective implementation that would enhance right information access at right time. This paper reports the authors' experiences in designing and developing a knowledge management framework in Management Consulting Services (MCS) of PricewaterhouseCoopers Ltd. in India (PwC India).

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Format: PDF | Size: 177KB | Date: May 2002 | Pages: 7

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