Applying Lean Six Sigma to Service
- Topics:
- Six Sigma
- Tags:
- Business Operations,
- It Operations,
- Process Improvement,
- Quality,
- Service Organization,
- Six Sigma,
- SixSigma.us,
- Tqm/Six Sigma/ISO 9000
- Source:
- SixSigma.us
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Overview: Although both Six Sigma and Lean Flow have their roots in manufacturing, it works just as effectively in service industries. Much of the U.S. economy is now based on services rather than manufacturing and many service organization managers are wondering how they can achieve the tremendous process improvement benefits of Lean Six Sigma to their service organization. Many service organizations have already begun to blend the higher quality of Six Sigma with the efficiency of Lean into Lean Six Sigma. The effects have been significant and long-lasting.
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