Developing a Methodology to Study Crew Information Behavior in Aviation
- Topics:
- Accidents
- Tags:
- Aviation,
- Human Resources,
- Information Behavior,
- Policies And Procedures,
- University Of Illinois
- Source:
- University of Illinois
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Overview: The purpose of the study presented in this paper was to assess whether concepts from Information Science could be used to develop and initially validate a framework to study the information behavior of flight crews in the civil aviation domain. Distributed use of information within groups remains a weak link between actual information, the meaning given to information, and the sense made of the information. Based on previous research and framework development in human information behavior the six point Crew Information Behavior Grid was designed to assess instances of distributed information identification, gathering and use by flight crews. In aviation, often times accident investigations point to a breakdown in communication with no indication of how this breakdown occurs.
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Format: PDF | Size: 1,219KB | Date: Oct 2004 | Pages: 95
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