Advancing Organizational Effectiveness and Knowledge Management Implementation
- Tags:
- Enterprise Software,
- Knowledge,
- Knowledge Management,
- Management,
- Organizational Effectiveness,
- Reed Elsevier Inc.,
- Software,
- Strategy
- Source:
- Reed Elsevier
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Overview: In the recent past, most practitioners and researchers in hospitality have focused on the development of programs and practices for preventing employees leaving a job. The purpose of this paper is to examine an alternative focus, which is the possibility of sharing and retaining the knowledge which resides in employees' minds. The operational practices of this focus would not only add value for internal and external customers, but also benefit overall organizational effectiveness in today's knowledge-oriented era.
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Format: PDF | Size: 249KB | Date: Aug 2003 | Pages: 9




