ERP Revelations: The Dynamics of Contextual Forces of ERP Implementation

Topics:
Strategic Management Tools
Tags:
Enterprise Resource Planning (ERP),
Enterprise Software,
ERP,
Software,
University Of Bath
Source:
University of Bath

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Overview: This paper reports the findings of an in-depth case study of implementing Enterprise Resource Planning Systems (ERP) in a long-established multinational company within the telecommunication sector. The company streamlined its operations through an ambitious business process redesign initiative and introduced an ERP system. The study examines the emergence of the ERP system and the mangle of simultaneous changes to the system and to the company context, along with the intentions and actions of the individuals involved. The study seeks to understand the ERP implementation process, in particular, the link between the ERP implementation process and the underlying and often subtle influences within the context.

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Format: PDF | Size: 101KB | Date: May 2004 | Pages: 13

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