Supporting Communities of Practice Through Personalisation and Collaborative Structuring Based on Capturing Implicit Knowledge

Topics:
Knowledge Management
Tags:
Knowledge,
Management,
Strategy,
University Of Dortmund
Source:
University of Dortmund

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Overview: This paper presents an approach to supporting the exchange of knowledge in communities of practice that connect experts from different fields of expertise. The developed system allows unobtrusive construction of personalised knowledge maps that capture implicit knowledge of individuals and groups of users and make it usable for collaborative structuring of shared information repositories. The personalised maps also reflect the global patterns of knowledge exchange in the community which allows the extraction of a shared conceptual structure that connects knowledge across different individuals and groups of users. To this end techniques for self-organised clustering are combined with methods for supervised learning and collaborative filtering.

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Format: PDF | Size: 87KB | Date: Jul 2003 | Pages: 6


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