A Systematic Approach for Knowledge Audit Analysis: Integration of Knowledge Inventory, Mapping and Knowledge Flow Analysis

Topics:
Audits,
Knowledge Management
Tags:
Analysis,
Integration,
Knowledge,
Knowledge Inventory,
Management,
Strategy
Source:
Hong Kong Polytechnic University

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Overview: Knowledge audit lays a concrete foundation for any knowledge management programs. The central topic of this paper is to integrate various knowledge audit related techniques into pre-audit preparation, in-audit process and post-audit analysis in a systematic manner. Culture assessment, in the form of surveys and radar charts, along with orientation program make up the pre-audit preparation. Structured interviews are carried out to capture process-critical knowledge. Knowledge inventory, knowledge maps and knowledge flow analysis compose of post-audit analysis. Knowledge inventory is then built for stocktaking knowledge assets and thus revealing the key knowledge assets by measuring them against four performance criteria.

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Format: PDF | Size: 162KB | Date: Jun 2004 | Pages: 9

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