Development and Implementation of an Intellectual Capital Management System: Advantages of a "Bottom-Up" Approach

Topics:
Knowledge Management
Tags:
Human Resources,
KM,
Management Center Innsbruck,
Performance,
Performance Management,
Senior Manager,
Workforce Management
Source:
Management Center Innsbruck

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Overview: Measuring knowledge related performance in organizations usually is conceptualized on the basis of a strategic resp. top down-approach of KM measurement. Unfortunately, such a strategic approach has some important disadvantages: It is difficult to get commitment from senior managers regarding the investment into strategic KM projects; due to the complexity of the organizational system it is difficult to show the impact of KM on organizational performance; and operational KM projects often are out of focus for top managers since decentralized activities seem not to have the potential to convince senior managers of the impact of KM on organizational performance.

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Format: PDF | Size: 60KB | Date: Jun 2004 | Pages: 7


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