Knowledge Processes in Enterprises and the Role of Knowledge Management Solutions
- Topics:
- Knowledge Management
- Tags:
- Commercial Software Tool,
- Enterprise Software,
- Institute Mihailo Pupin,
- Knowledge,
- Knowledge Management,
- Knowledge Process,
- Management,
- Software,
- Strategy
- Source:
- Institute Mihailo Pupin
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Overview: This paper discusses the information technologies that support the knowledge management processes in enterprises. Knowledge processes are differentiated from operational business processes and their role in enterprise management is identified. Commercial software tools are surveyed based on their roles in the process of creating, sharing and using knowledge. The role of knowledge management systems in customer processes in modern organizations is discussed.
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Format: PDF | Size: 246KB | Date: Jun 2004 | Pages: 9



