The Hottest Trend in Outsourcing Management

Topics:
Strategic Management Tools
Tags:
Business Operations,
International Data Group,
It Operations,
Management,
Outsourcing,
Outsourcing & Subcontracting,
Team,
Team Management,
Wipro Technologies
Source:
IDG (International Data Group)

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Overview: Establishing a Dedicated Offshore Development center (ODC) is the latest trend in Indian outsourcing - witness United Technologies subsidiary Otis Elevator, which created one with Bangalore, India-based Wipro Technologies. After two years of sending software work to India on a project-by-project basis, the Farmington, Conn., company had accumulated a portfolio of 30 applications, all requiring ongoing maintenance work. Each time work needed to be done, Wipro had to assemble a new team. A month after the project was complete, the team would disassemble, taking with them their knowledge and expertise. Today, Otis instead has a permanent 20-person Wipro team devoted to its application and development needs.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: HTML | Date: Jun 2003 | Pages: 4


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