Balanced Scorecard Best Practices: Understanding Leading Measures

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Strategic Management Tools
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ITNetwork365,
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Measure
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Overview: One of the concepts in the Balanced Scorecard methodology that appeals to many executives or other business decision-makers is the idea of having "Leading measures." After all, nobody wants to be compared to a driver who can only navigate by looking through the rearview mirror. When Dr. Robert Kaplan and David Norton introduced the Balanced Scorecard (BSC) over a decade ago, part of the "Balance" that they introduced was balancing the traditional financial measure, which they characterized as lagging measures, with measures that gave a better indication of likely future performance - leading measures.

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