How to Do the *People* Side of Outsourcing Right

Topics:
Strategic Management Tools
Tags:
Advisor,
Asset Management,
Business Operations,
CTQ Media,
It Operations,
Operational Planning,
Outsourcing,
Outsourcing & Subcontracting
Source:
CTQ Media

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Overview: The client is a complex mix of international investment adviser companies that provide advice, investment products and asset management services to clients worldwide. The decision to outsource part of the subsidiary's IT functions to an offshore company was summarily handed down four years ago and came from the highest levels of the company. The obvious driver: The company would save money by outsourcing, thus enabling it to maintain its stated goal of 15 percent growth in profits a year. Two large IT services firms, both based in India, competed for the outsourcing bid, Polaris Software and TATA Consultancy Service (TCS) Asia-Pacific. The eventual winner, Polaris, is a global software house with 6,000 employees; it had revenues of $181 million in the fiscal year ended March 2005.

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Format: HTML | Pages: 5

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