How to Provide Feedback That Has an Impact
- Topics:
- Human Capital,
- Motivation,
- Performance Management
- Tags:
- Feedback
- Source:
- New York Times Company
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Overview: Feedback should have the impact it deserves by the manner and approach that is used to deliver the feedback. Feedback can make a difference to people if a defensive response can be avoided. This paper offers some suggestions on how to provide feedback that has an impact. Effective feedback is specific, not general. Effective feedback always focuses on a specific behavior, not on a person or their intentions.
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