A Road Map for Employee Engagement

Topics:
Organizational Effectiveness,
Performance Management
Tags:
Communication,
Leadership,
Management,
Management-Issues,
Strategy
Source:
Management-Issues

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Overview: This paper highlights the return on effective communication, not information. And communication is not just about telling people what one wants them to do or are about to do to them - it is about genuine two-way dialogue with both employees and the outside world. And although this is simple it is not easy. In fact it is going to be really difficult to implement because there are four substantial barriers in place in most organisations: managers do not see communication as part of their day job, managers have not developed their communication skills, communication channels are absent, inappropriate, or over-subscribed, and communication around corporate citizenship is disjointed..

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Format: HTML | Date: Dec 2005 | Pages: 4

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