Sun Deploys Siebel Solutions to Drive Revenues and Improve Sales Management, Customer Support, and Product Quality

Topics:
CRM,
Electrical and Electronic,
Forecasting
Tags:
Customer Relationship Management (CRM),
Software,
Siebel Systems Inc.,
Sales Strategy,
Sales Force Management,
Sales,
Revenue,
Product Quality,
Operational Accounting,
Finance,
...
Source:
Siebel Systems

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Overview: Sun Microsystems is widely respected as one of the most innovative and successful technology companies in the world. Throughout its more than 20-year history, Sun has maintained a decentralized infrastructure and operations, allowing the company the agility to respond to different opportunities in markets worldwide. Faced with the challenges of moving to a solution-selling model in the late 1990s, Sun turned to Siebel CRM solutions to improve its efficiency and effectiveness in sales, customer service and support, and product quality. The results have been higher revenues, faster problem resolution, and improved responsiveness to customer needs.

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Format: PDF | Size: 511KB | Date: Oct 2005 | Pages: 4

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