Managing Neutrality and Impartiality in Workplace Conflict Resolution: The Dilemma of the HR Manager

Topics:
Arbitration and Mediation,
Conflict Resolution
Tags:
HR Manager,
HRM,
Human Resource Management (HRM),
Human Resources,
Organizational Structure,
Recruitment & Selection,
Victoria University,
Workforce Management,
Workplace
Source:
Victoria University

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Overview: The interaction between conflict management and ethics in organisations occurs in a web of power relations, organisational structures and the often conflicting objectives of organisational competitiveness and workplace justice. Human Resource Management (HRM) policies and practices have been pivotal in managing this interface. Key to the role of the HR manager is the management of conflict and delivery of justice in workplace decision making. This paper argues that ethical decision making to resolve conflict is challenged by the inherent nature of HRM.

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Format: PDF | Size: 192KB | Date: Jul 2005 | Pages: 14

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