Dispute Avoidance and Resolution Best Practices for the Application Service Provider Industry
- Tags:
- Application Service Providers (ASPs),
- Web Hosting,
- Supply Chain Management (SCM),
- Supply Chain,
- Software,
- Service Provider,
- Internet,
- Industry,
- Enterprise Software,
- Business Services,
- ...
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Overview: A dispute resolution process may be conducted ad hoc (i.e., the parties decide, possibly with the help of a neutral, on the procedures according to which the dispute will be decided). It may also be conducted according to set of rules made available by an institutional dispute resolution service provider (e.g., the WIPO Arbitration and Mediation Center, the American Arbitration Association, the London Court of International Arbitration, the International Chamber of Commerce), which are typically incorporated by reference in to the dispute resolution clause. The model clauses refer to the WIPO Arbitration and Mediation Rules, as a particularly appropriate set of rules for resolving ASP supply chain disputes, and the WIPO Rules are annexed to the white paper.
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Format: PDF | Size: 242KB | Date: Jul 2003 | Pages: 8
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