From Reengineering to Process Management - A Longitudinal Study of BPR in a Danish Manufacturing Company

Topics:
Re-engineering
Tags:
BPR,
Business Process Reengineering (BPR),
Human Resources,
IEEE,
It Operations,
Organizational Structure,
Process Management,
Re-engineering
Source:
Institute of Electrical and Electronics Engineers

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Overview: This paper is a longitudinal study of BPR initiatives at Enzyme Business carried out between January 1994 and March 1998 in Novo Nordisk A/S, one of the largest companies in Denmark and the world's largest producer of industrial enzymes with a market share of more than 50%. The paper provides empirical insight from a number of BPR-projects and related BPR-initiatives, e.g. Business System Reengineering projects. The paper suggests that reengineering focusing on process orientation and customer satisfaction in a functional organisation is a valid alternative to a fully implemented process organisation.

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Format: PDF | Size: 157KB | Date: Sep 2001 | Pages: 13

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