Oracle Interaction Center

Topics:
CRM,
Electrical and Electronic,
Telesales - Telemarketing
Tags:
Interaction,
Oracle Corp.,
Oracle Interaction Center
Source:
Oracle

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Overview: In today's economy, interaction center management is caught between the growing demands of customers, and reducing budgets. In short, do more with less. They are demanding a lower cost, lower risk solution - while providing robust interaction center channels in a fully integrated solution set. Oracle Interaction Center offers the best solution to address these challenges today and into the future, through the use of the following components - all of which are discussed in this paper.

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Format: PDF | Size: 37KB | Date: May 2001 | Pages: 10

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