Interaction Center Management: Make Every Customer Interaction Count

Topics:
CRM,
Electrical and Electronic,
Telesales - Telemarketing
Tags:
Advertising & Promotion,
CRM,
Customer Relationship Management (CRM),
Enterprise Software,
Interaction,
Marketing,
Software
Source:
SAP

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Overview: At the heart of company sits at least one interaction center, with agents standing by ready to take care of the customers. Responding to inquiries and proactively reaching out to customers is critical for today's state-of-the-art interaction center. Now one can make an interaction center a strategic delivery channel for maximizing customer loyalty, reducing costs, and driving revenue with the only fully integrated customer relationship management solution: mySAP Customer Relationship Management (mySAP CRM).

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF | Size: 95KB | Date: Jun 2005 | Pages: 4

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