Business Process Reengineering for the Use of Distance Learning at Bell Canada
- Tags:
- Bell Canada,
- Training And Certification,
- Training,
- Operational Planning,
- It Operations,
- Human Resources,
- Distance Learning,
- Computer-Based Training (CBT),
- Business Process Reengineering (BPR),
- Business Process,
- ...
- Source:
- Idea Group
FREE Registration is required
Overview: The Bell Online Institute (BOLI) represents a radical change to the way Bell Canada provides internal training to its 27,000 employees. BOLI specializes in Web-based training, one type of technology enabled (distance) learning. This paper examines the use of Web-based training at Bell Canada in the context of business process reengineering. This paper presents a theoretical context and a practical guide to how technology enabled learning changes the business processes in an organization. This paper describes changes in the organization that result from reengineering, including the impact Web-based learning has on training plans, student needs assessments, the ability to provide specialized curricula, training students and instructors in using new technologies, and establishing a principle of continuous improvement.
(Is this item miscategorized? Does it need more tags? Let us know.)
Format: PDF | Size: 136KB | Date: Apr 2001 | Pages: 14





