Value Measurement: Using A Measure Network To Understand And Deliver Value
- Tags:
- Balanced Scorecard,
- Performance Management,
- Network,
- Measurement,
- Marketing Research,
- Marketing,
- Internet,
- Human Resources,
- Financial Accounting,
- Financial,
- ...
- Source:
- Artmania internet solutions
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Overview: Prior to the mid-Eighties, financial performance measurement was the only systematic measurement process used by businesses. Although many non-financial measures were employed, they were not seen as part of a measurement system, rather, they were usually referred to as "operating" measures and used in support of operating activities. There were no documented efforts to link the operating measures to the financial results. When the quality movement arrived, it raised the profile of many operating measures as critical for senior management attention. However, no general performance measurement systems evolved from the quality effort until the emergence of the "Balanced Scorecard".
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Format: HTML | Date: Mar 2002 | Pages: 8
