Service Process Optimization Through Services: Automation and Global Strategic Sourcing
- Topics:
- Strategic Management Tools
- Tags:
- Automation,
- Strategic Sourcing,
- Roi/Tco,
- Optimization,
- Managerial Accounting,
- Management,
- Lawson Software Inc.,
- Finance,
- Corporate Law,
- Corporate Governance,
- ...
- Source:
- Lawson Software
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Overview: CIO's and the departments they manage are challenged by a new working reality that includes tighter budgets and growing demand for demonstrable return on investments. Even as the resources available to them become increasingly constrained, IT departments also face greater pressure from executives and board members to align their activities more closely with overall company strategy, while at the same time continuing to provide the high quality of service that internal clients throughout the enterprise have come to expect. This white paper reviews the challenges IT departments face in today's multisourced environment, and examines how Lawson Software and neoIT have joined forces to help CIO's and their staff succeed in this era of enormous change.
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Format: PDF | Size: 193KB | Date: Jan 2003 | Pages: 12
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