Trust And Knowledge Management: The Seeds Of Success

Topics:
Competitive Strategy,
Knowledge Management
Tags:
Business Intelligence,
Data Management,
Enterprise Software,
Knowledge,
Knowledge Management,
Management,
Queen,
Software,
Strategy
Source:
Queen's University

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Overview: Within the practitioner literature, trust has often been noted as a key component for the success of knowledge management practices; however, trust is a very complex construct that has many different facets and definitions. This paper reviews the trust literature to create an understanding of the different types and bases of trust. These types and bases of trust are then applied to the knowledge management processes (knowledge generation, knowledge codification, knowledge transfer, and knowledge application) to create better understanding of the possible relationships between trust and the knowledge management processes, and which processes require which type of trust for knowledge management success.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF | Size: 124KB | Date: Nov 2001 | Pages: 36

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