Sustaining Results: Balancing People, Values and Business
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- Leadership Advantage
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Overview: Really great companies, even in bad times, place people and values first. The obsession with stock prices has obscured our vision. The late 90's caused companies to lose their way. The current economic shake-up will cause them to find their way again, or sink. The link between people and the bottom line is becoming clearer. Organizations that succeed over time are those that have a strong values-driven culture. They are people-centered organizations. The quality of the interaction with and among employees drives the quality of the products and services. A focus on treating employees with warmth, dignity and respect pays off in how customers are treated and consequently in how the business performs.
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