Outsourcing: The Atos Origin Outsourcing Lifecycle - Building Successful Outsourcing Relationships

Topics:
Project Management,
Strategic Management Tools
Tags:
Atos,
Business Operations,
It Operations,
Outsourcing,
Outsourcing & Subcontracting,
Outsourcing Relationship
Source:
Atos Origin

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Overview: Outsourcing changes the responsibility for executing IT services from the internal IT department to external service providers. Outsourcing relationships are contractual engagements including output obligations and, as a result, the internal IT staff and assets, such as hardware and software, are often transferred to the service provider. This paper is aimed at the level of Board of Management, Board of Directors, Chief Executive Officers, and Chief Information Officers of service recipients. Managing outsourcing relationships is not easy and requires a partnership approach from both the service recipient and the service providers. Based on proven experience, a structured approach is the best way to achieve the benefits from outsourcing, which in this paper is provided through the Atos Origin Outsourcing Lifecycle.

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Format: PDF | Size: 1,720KB | Date: Jun 2004 | Pages: 24

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