Veterans' Benefits: Further Changes in VBA's Field Office Structure Could Help Improve Disability Claims Processing

Topics:
Accounting software,
Disability Insurance
Tags:
Benefit,
Web Development,
Structure,
Software/Web Development,
Scripting Languages,
Performance Management,
Performance,
Microsoft VBA,
Microsoft Office,
Human Resources,
...
Source:
U.S. General Accounting Office

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Overview: The Chairman, former Chairman, and Ranking Minority Member, Senate Committee on Veterans' Affairs asked GAO to review the Veterans Benefits Administration's (VBA) efforts to realign its compensation and pension claims processing field structure to improve performance. This report identifies the actions VBA has taken to realign its compensation and pension claims processing field structure to improve performance, and examines whether further changes to its field structure could improve performance.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF | Size: 2,222KB | Date: Dec 2005 | Pages: 22

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