American HomePatient

Topics:
Healthcare Services
Tags:
Customer Service Representative,
Patient,
Verity Inc.,
Workflow Software
Source:
Verity

FREE Registration is required

Overview: At American HomePatient's (AHOM) 286 branch offices, Customer Service Representatives (CSRs) respond to hundreds of sales orders every day. The process is inherently complex. CSRs collect patient demographic information, medically qualify patients, verify insurance eligibility, gather signatures, and bill the patients and/or third-party payers. Faced with reimbursement cuts, AHOM targeted cost-cutting opportunities at the branch level. AHOM replaced its most time-consuming, labor-intensive and error-prone business processes with a workflow software solution powered by Verity LiquidOffice. LiquidOffice helped AHOM pad its bottom line by more than $2½ million.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF

People who downloaded this item also downloaded

White Paper Deloitte 2008 Survey Of Health Care Consumers
White Paper The Business Value of Upgrading to PeopleSoft Enterprise 9: Human Capital Management Solutions
White Paper Perspectives on Trends Within the Home Care Industry: Pay for Performance
White Paper Leveraging Wireless and Handheld Device Technologies in Healthcare

Top results from Healthcare Services

Resource Center Protect your patient data and your budget at the same time
White Paper New HIPPA Regulations Require Quick Action By Group Health Plans
White Paper A Common Language Architecture for Health Care
White Paper A Digital Imaging Transformation in Radiology Departments
White Paper Alternative Health Care Models

» View all Healthcare Services listings

advertisement
advertisement
  • Click Here
  • Click Here
  • Click Here
advertisement

Returning users: Log In Here!

Already registered on BNET, TechRepublic, or ZDNet? Simply log in.

Free Membership: Sign Up Now!

Sign up for a free membership today and get instant and unlimited access to one of the largest databases of white papers, webcasts, and casestudies anywhere. Your FREE membership allows you to:

  • Download an unlimited amount of content, including classic and current white papers, case studies, webcasts and more
  • Track content on your chosen topics of interest
  • Receive targeted email alerts when your favorite content is added
  • Save content for future reading
  • Receive our member newsletter

When you register to access this directory, you become a member of BNET. In addition, you allow us to share your information with companies that produce products or services featured in the library--so that such companies may contact you with information and offers regarding their products and services. This enables us to keep the library a free service. As a directory registrant, you will receive a complimentary subscription to the BNET member newsletter, The BNET Report. You can unsubscribe from this newsletter at any time. By clicking the Sign up button, you indicate that you agree to our Terms and Conditions and have read and understand our Privacy Policy (updated).