Offshore Vs. Onshore Outsourcing
- Topics:
- Strategic Management Tools
- Tags:
- 24/7 Customer,
- Outsourcing & Subcontracting,
- Outsourcing,
- Operational Planning,
- Offshore,
- It Services,
- It Operations,
- Business Process Outsourcing (BPO),
- Business Operations,
- Presence
- Source:
- 24/7 Customer
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Overview: Offshoring is a global phenomenon. One cannot deny the irreversible flow that it has created across the business world globally. While the competition is increasing from companies with multinational presence with onshore and offshore delivery capabilities, it would not marginalize 'Pure plays' with low onshore presence. The entire dynamics of the Business Process Outsourcing (BPO) industry is a high volume repetitive process, low margin game. While onshore capability might help in specific functions and also provide the psychological comfort of a local presence for customers, it directly works against the cost and quality dynamics.
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Format: PDF | Size: 23KB | Date: Jan 2005 | Pages: 2




