Extending Your Brand by Optimizing Your Customer Relationship
- Topics:
- Brand Management,
- Brand Strategy
- Source:
- Emerald
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Overview: The role of brand as more than just a marketing communications icon is increasingly obvious to leading businesses. Brand drives nearly two-thirds of customer purchases and impacts nearly every function area of the business. It stands to reason that extending the equity of brand will fuel growth while allowing business to out space competitors. This article examines the positioning considerations that will enhance the effectiveness of brand extensions. It reveals how companies can develop an optimal customer experience by extending brands into new channels and customer touchpoints.
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Format: PDF | Size: 71KB | Date: Mar 2002 | Pages: 5
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