The Importance of Terminology in Your Balanced Scorecard

Topics:
Strategic Management Tools
Tags:
Balanced Scorecard,
QPR Software,
Performance Management,
Outsourcing & Subcontracting,
Outsourcing,
Marketing Research,
Marketing,
It Operations,
Human Resources,
Consulting,
...
Source:
QPR Software

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Overview: In his consulting engagements, the author often finds organizations struggling with lexicon of Performance Management. What one calls an objective, may be referred to as an initiative by the author. What passes for a measure in your shop, may be a key performance indicator in another. Far from an exercise in "semantics," these differences can have a profound impact on the success of your Scorecard implementation.

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Format: PDF | Size: 57KB | Date: Mar 2003 | Pages: 3

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