ERP Implementation and Order Contract Management Redesign Drives 10x DSO Improvements, 99% Rebate Accuracy, and Margin Preservation
- Topics:
- Strategic Management Tools
- Tags:
- Contract Management,
- Enterprise Resource Planning (ERP),
- Enterprise Software,
- ERP,
- PRTM,
- Service Management,
- Software
- Source:
- PRTM
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Overview: A $2 billion manufacturer of diagnostic imaging and respiratory care products was experiencing a significant loss of revenue. Multiple legacy systems and business requirements created a complex environment, with no clear accountability. As a result, rebates were being overpaid 2-3% on a base of $150 million, and day's sales outstanding (DSO) had been increasing for three years. PRTM helped develop standard business policies and practices across all divisions to facilitate administration of contracts and orders. In addition, an ERP (enterprise resource planning) system was implemented to enhance order and contract management and drive data integrity.
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