Testing a Model of Public Sector Performance: How Does Management Matter?
- Tags:
- Georgetown University,
- Government,
- Human Resources,
- Organizational Effectiveness,
- Performance,
- Performance Management,
- Public Sector,
- Workforce Management
- Source:
- Georgetown University
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Overview: Public administration finds itself in an era of government by performance management, reflected in the widespread assumption that management is a key determinant of performance, and that it is reasonable to expect managers to measurably improve organizational effectiveness. This paper seeks to conceptualize and empirically test how external environmental influences and internal management factors combine to create performance. It is based on a perceptual measure of organizational effectiveness based on the 2002-2003 National Administrative Studies Project survey of state government health and human services officials.
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Format: PDF | Size: 196KB | Date: Oct 2003 | Pages: 34
