Balanced Score Card Tool Gains in Popularity at Civilian Agencies

Topics:
Strategic Management Tools
Tags:
Advertising & Promotion,
Agency,
Balanced Scorecard,
Marketing,
Marketing Research,
National Journal Group,
Tool,
U.S. General Services Administration
Source:
National Journal Group

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Overview: This article reports on how Balanced Scorecard is been used heavily at the Defense Department and the same is becoming more prevalent at civilian agencies. The General Services Administration used the balanced score card approach to find ways of better aligning resources and to help in submitting performance-based budgets. The technique also has played into plans for agency reorganization and has helped keep employees focused on GSA's mission.

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Format: HTML | Date: Sep 2005 | Pages: 3

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