Development of the 3rd Generation Balanced Scorecard: Evolution of the Balanced Scorecard Into an Effective Strategic Performance Management Tool

Topics:
Strategic Management Tools
Tags:
2GC,
Balanced Scorecard,
Human Resources,
Marketing,
Marketing Research,
Performance,
Performance Management,
Strategic Management,
Workforce Management
Source:
2GC

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Overview: This paper describes the changes to the definition of the Balanced Scorecard that have occurred since it became popular as a performance measurement framework. The paper concludes that in order to minimize risk of failure and avoid constraining and inflexible applications that merely serve as elaborate performance reporting systems as opposed to effective strategic management systems, Balanced Scorecard application need to reflect ideas of information asymmetry and the understanding of strategic control processes within organizations.

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Format: PDF | Size: 378KB | Date: Dec 2004 | Pages: 16

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