Creating Competitive Advantage at the POS, the Most Heavily Used Customer Contact Channel

Topics:
Competitive Strategy,
Point of Sale
Tags:
Bank,
Competitive Advantage,
Financial Services,
Point-of-sale,
Welcome Real-time
Source:
Welcome Real-time

FREE Registration is required

Overview: Customers interact with their bank at the point of sale more often than all other channels combined, whether internet, branch, ATM or call center. Since the POS is such a heavily used channel, improvements can yield significant results. This paper shows that banks which have a strong merchant acquiring presence can gain a competitive advantage across both their issuing and acquiring businesses, while banks with little or no acquiring activities will need to find ways to respond in order to avoid losing market share.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF | Size: 332KB | Date: May 2005 | Pages: 4

People who downloaded this item also downloaded

White Paper Modernizing Retailing Worldwide At The Point Of Sale
White Paper Improved Point-Of-Sale Reporting
White Paper Point-Of-Sale Networks Simplified
Case Study Flexible, Innovative POS And Store Inventory Management Solution
White Paper Introduction to Point of Sale

Top results from Point of Sale

White Paper Best Practices in the Call Center: A Customer Touch-Point Methodology
White Paper Create new value from System z assets, reduce costs with Web technology
White Paper Data Warehousing with DB2 for System z
White Paper Why Free Patch Management Tools Could Cost You More
White Paper Find cost-effective solutions to help your business stay up and running

» View all Point of Sale listings

advertisement
advertisement
  • Click Here
  • Click Here
  • Click Here
advertisement

Returning users: Log In Here!

Already registered on BNET, TechRepublic, or ZDNet? Simply log in.

Free Membership: Sign Up Now!

Sign up for a free membership today and get instant and unlimited access to one of the largest databases of white papers, webcasts, and casestudies anywhere. Your FREE membership allows you to:

  • Download an unlimited amount of content, including classic and current white papers, case studies, webcasts and more
  • Track content on your chosen topics of interest
  • Receive targeted email alerts when your favorite content is added
  • Save content for future reading
  • Receive our member newsletter

When you register to access this directory, you become a member of BNET. In addition, you allow us to share your information with companies that produce products or services featured in the library--so that such companies may contact you with information and offers regarding their products and services. This enables us to keep the library a free service. As a directory registrant, you will receive a complimentary subscription to the BNET member newsletter, The BNET Report. You can unsubscribe from this newsletter at any time. By clicking the Sign up button, you indicate that you agree to our Terms and Conditions and have read and understand our Privacy Policy (updated).