The Impact of Client-Relationships on Organisational Form and HR Practices
- Tags:
- B2B,
- Client Relationship,
- E-business/E-Commerce,
- Form,
- Human Resources,
- Internet,
- University Of Bath
- Source:
- University of Bath
FREE Registration is required
Overview: Growing knowledge intensive firms (GKIFs) have a number of distinctive characteristics including innovative organizational forms which are seen as quite different from traditional structures. However, they have one key feature which has received relatively little attention: the dependence of some firms on a relatively small number of clients in business-to-business (B2B) relationships rather than facing a large number of retail customers. This paper seeks to understand how GKIFs make strategic choices regarding the tension between client relationships and organizational form and how this tension influences HR practices.
(Is this item miscategorized? Does it need more tags? Let us know.)
Format: PDF | Size: 111KB | Date: Jul 2003 | Pages: 42
People who downloaded this item also downloaded
 |
Mental Models -- Steps Towards Systems Thinking |
|
Managing Change in Organizations: It's Management's Responsibility |
|
Client Management: Developing More Profitable Relationships |
 |
Organization Structure |
