Creating Competitive Advantage for Medium Sized Businesses With Avaya Contact Center Express

Topics:
Competitive Strategy
Tags:
Avaya Inc.,
Call Centers,
Competitive Advantage,
Contact Center,
Contact Center Express,
Customer Relationship Management (CRM),
Enterprise Software,
It Operations,
Software
Source:
Avaya

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Overview: This paper describes the Contact Center Express which provides cost-effective, easy to implement contact center solutions that are specifically designed and priced for mid-sized businesses. It offers the ability to leverage Avaya technology, including intelligent routing and integrated IP capabilities, which are available with Avaya MultiVantage Communications solutions such as Avaya Communication Manager and Avaya Call Center applications. Contact Center Express provides solutions that grow and evolve with your business for complete investment protection.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF | Size: 1,000KB | Date: Jun 2005 | Pages: 9

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