TQM, Culture, and Performance in UAE Manufacturing Firms

Topics:
Total Quality Management
Tags:
Business Operations,
It Operations,
Performance,
Quality,
Total Quality Management,
Tqm/Six Sigma/ISO 9000
Source:
American Society for Quality

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Overview: Many authors have argued that the success of total quality management (TQM) implementation is largely dependent on corporate culture. This article investigates TQM practices, corporate culture, and performance in UAE manufacturing firms. Questionnaires containing the three topics were distributed to general managers, quality managers, operation managers, and other functional managers. Responses on TQM practices and corporate culture were factor analyzed. This resulted in four TQM dimensions and five culture dimensions.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF | Size: 177KB | Date: Aug 2005 | Pages: 16

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