Application of a Holistic Model for Determining BPM Maturity

Topics:
Business Process Management,
Insurance
Tags:
BPM,
Software,
Operational Planning,
Management,
It Operations,
Enterprise Software,
Business Process Trends,
Business Process Automation,
Business Process,
Business Operations,
...
Source:
Business Process Trends

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Overview: This paper proposes a Business Process Management (BPM) Maturity model that provides a framework for the detailed evaluation of BPM capabilities and achievements within organizations. The design paradigms of this model and its multi-dimensional structure are discussed. The model has been applied in two case studies and a range of surveys and the findings from these studies are presented. Future work in this area seeks the establishment of a global standard for the measurement of BPM maturity, the development of a tool-based assessment kit, the application of this model through international case studies and plans.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF | Size: 307KB | Date: Feb 2005 | Pages: 21

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