Homeloan Management Limited: Provider of Back-Office Processes to the Financial Services Industry Takes Control of a Growing Business
- Topics:
- Commercial Lending
- Tags:
- Back-office,
- Business Operations,
- Financial,
- It Operations,
- It service Management,
- Outsourcing,
- Outsourcing & Subcontracting,
- Service Level Management,
- Solution
- Source:
- Microsoft
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Overview: Homeloan Management Limited is the UK's foremost provider of systems and process outsourcing solutions to the mortgage sector. HML needed a solution that could help it proactively diagnose issues with both its own and its customers' systems to ensure that service level agreements were met. The solution provided was a single system across the enterprise which led to confidence in security, proactive response to client needs, clearer interdepartmental communication and improved reporting methods.
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