Premera Blue Cross: Leading Healthcare Provider Avoids $9.6 Million in Costs With Case Management Tool
- Topics:
- Healthcare Services
- Tags:
- Blue Cross Blue Shield,
- Business Operations,
- Case Management,
- Corporate Law,
- Health Care,
- Microsoft Corp.,
- Microsoft Office,
- Office Suites,
- Software
- Source:
- Microsoft
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Overview: At Premera Blue Cross, an independent licensee of the Blue Cross Blue Shield Association, case managers handle the post-hospitalization needs of patients with complex medical conditions. Working with Microsoft and Microsoft Certified Partner Cap Gemini, Premera built its Case Management Collaboration Tool using Microsoft Office Professional Edition 2003, Microsoft Office SharePoint Portal Server 2003, and the Microsoft Office InfoPath 2003 information gathering program. The new tool shaved 40 minutes off the time to open new cases, reduced research time by 70 percent, and improved employee satisfaction by 17 percent.
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