The Role of eService Within the Public Sector: A Study of the Public's Attitude Towards eGovernment

Topics:
E-government,
Performance Budgeting and Management
Tags:
E-government,
eService,
Government,
Public Sector,
Transversal
Source:
Transversal

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Overview: eService represents a tremendous opportunity for the public sector to improve the accessibility and take up of online services and, in doing so, increase the benefits to be gained from investment in modernizing Government and front-line service delivery. In many cases, it will be the positive impact of eService that will change scenario from one of seeing little, or no return, from the money invested in eGovernment - as highlighted by the Government's own efficiency review on spending - to achieving significant and measurable service and efficiency gains.

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Format: PDF | Size: 671KB | Date: Nov 2004 | Pages: 16

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