Automating Services and Contracts Systems for Healthcare Provider

Topics:
Healthcare Services,
Insurance
Tags:
Benefits,
Software,
Service,
Regulatory Compliance,
Regulations,
Pricing,
Policies And Procedures,
Marketing Research,
Marketing,
Infosys Technologies Ltd.,
...
Source:
Infosys Technologies

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Overview: The client mentioned in the study is a provider of healthcare, dental, pharmacy, group life, disability and long-term care benefits in the United States. The company had in place a services and contracts system, and wanted improvements to be carried out to the same. Infosys automated the service code update process and introduced an archival strategy, which led to smoother operations. The HIPAA compliance that Infosys introduced into the pricing system helped the client to manage the legal aspects more easily. The new code now automatically updates service code, service code affiliation, geographic area affiliation, service type, etc.

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