Raytheon Six Sigma: Building a Corporate Culture
- Topics:
- Corporate Culture,
- Leading Change,
- Operational Change Management,
- Organizational Behavior,
- Six Sigma,
- ...
- Tags:
- Business Operations,
- Software,
- Six Sigma,
- Raytheon Co.,
- Quality,
- Process Improvement,
- Knowledge Management,
- It Operations,
- Enterprise Software,
- Corporate Culture,
- ...
- Source:
- APQC
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Overview: After Raytheon Co. completed a series of mergers, they had to quickly implement a new corporate culture and eliminate duplicate processes while maintaining a focus on the customer. Raytheon produced a customized solution, Raytheon Six Sigma, which integrated knowledge management, cultural development, and successfully included customers and suppliers. Raytheon Six Sigma placed heavy emphasis on customer and supplier wants and needs and implemented knowledge management techniques such as communities of practice and benchmarking. This article highlights three Six Sigma projects that add value to the Raytheon business and demonstrates how Raytheon’s customized approach has made the organization a model for improvement and growth.
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Format: PDF | Pages: 4
