Applying Total Quality Management in Academics

Topics:
Six Sigma,
Total Quality Management
Tags:
Business Operations,
It Operations,
Quality,
Total Quality Management,
Tqm/Six Sigma/ISO 9000
Source:
iSixSigma

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Overview: The concept of Total Quality Management (TQM) was developed by an American, W. Edwards Deming, after World War II for improving the production quality of goods and services. The concept of TQM is applicable to academics. Many educators believe that the Deming's concept of TQM provides guiding principles for needed educational reform. The article outlines the TQM principles that are most salient to education reform.

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