Process Ownership: The Overlooked Driver of Sustained BPR Success

Topics:
Business Process Management,
Risk Analysis and Management
Tags:
BPR,
Business Operations,
Business Process,
Business Process Reengineering (BPR),
It Operations,
Operational Planning
Source:
Booz Allen Hamilton

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Overview: Many companies have eagerly embraced the principles of business process reengineering (BPR) over the past decade. However, in hindsight, it is becoming clear that results are not quite as positive as they first appeared. Recent studies suggest that the BPR success rate (i.e., the frequency with which BPR initiatives achieve, sustain, and continuously improve on performance targets) may be as low as 30%. Many executives confirm that the heady early rate of savings from BPR has quickly dissipated. In short, benefits are not sustained over the long term.

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Format: PDF | Size: 185KB | Date: Apr 2004 | Pages: 6

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